Privacy Policy

1. Introduction

Welcome to Mint, operated by 3E Suite ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our benefits enrollment platform.

2. Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address
• Employment Information: Employer name, job title, employment status, hire date
• Demographic Information: Date of birth, gender, marital status
• Dependent Information: Names, dates of birth, and relationships of dependents you wish to enroll
• Benefits Elections: Your selected insurance plans and coverage options

Automatically Collected Information

When you access our platform, we automatically collect:

• Device information (browser type, operating system)
• IP address and general location
• Usage data (pages visited, time spent, clicks)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information to:

• Process and manage your benefits enrollment
• Communicate with you about your benefits and enrollment status
• Provide customer support and respond to inquiries
• Connect you with 3E Advisors for personalized guidance
• Send important notifications about enrollment deadlines and plan changes
• Improve our platform and services
• Comply with legal obligations and regulatory requirements
• Prevent fraud and ensure platform security

4. Information Sharing

We may share your information with:

• Your Employer: To facilitate benefits administration
• Insurance Carriers: To process your benefits elections
• Service Providers: Third parties who assist us in operating our platform
• 3E Advisors: Licensed benefits consultants who provide guidance
• Legal Authorities: When required by law or to protect our rights

5. Data Security

We implement robust security measures to protect your information:

• 256-bit SSL/TLS encryption for all data transmission
• Encrypted storage for sensitive personal information
• Regular security audits and vulnerability assessments
• Access controls and authentication requirements
• Employee training on data protection practices

6. Your Rights

You have the right to:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information (subject to legal retention requirements)
• Opt-Out: Unsubscribe from marketing communications
• Portability: Request your data in a portable format

To exercise these rights, contact us at [email protected].

7. Cookies

We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences
• Analyze platform usage and performance
• Provide a personalized experience

You can manage cookie preferences through your browser settings.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Benefits enrollment records are typically retained for 7 years after the end of the plan year, as required by ERISA regulations.

9. Children's Privacy

Our platform is not intended for children under 13. We do not knowingly collect personal information from children under 13. Dependent information for minor children is collected from their parents or guardians for benefits enrollment purposes only.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting a notice on our platform or sending you an email. Your continued use of our services after changes constitutes acceptance of the updated policy.